The journey of First Class Business Support
Services began not in a boardroom, but from a
moment of shared frustration. It all started with a
simple Facebook post from a graphic designer.
They were venting about how frustrating and time-consuming administrative tasks were. This
struggle resonated with other entrepreneurs who expressed similar frustrations. This showed us a
common struggle: so many entrepreneurs, small business owners, and non-profit leaders were
dealing with the exact same overwhelming problem.
This was our "aha!"moment. Even though I had a registered business, I was still exploring my path.
With my background in claims administration and a desire for flexibility and my own business, I saw that my skills could provide the solution so many were searching for. As I looked into it more, I realized the problem wasn't just basic admin; they were also struggling with compliance and the
challenge of building and maintaining a professional image to compete effectively.
Here's a look at what our clients have achieved with our help: streamlined processes that save
them hours a week, a polished online presence that builds trust, full compliance with business
registrations and statutory requirements, and confident organizations that grow without
administrative tasks holding them back. We
’ve trained entrepreneurs, guided non-profits, and
managed executive tasks—all to let them do what they love: making an impact.
Thabisile is a skilled professional with expertise in business administration and corporate training, holding a National Diploma in Accounting, an NQF Level 5 Short-term Insurance Certificate, and an Assessor certification.
With six in short-term insurance and three as a business consultant, she specializes in streamlining operations and compliance. As a socialentrepreneur, she founded First Class Business Support Services to assist small businesses and NPOs in simplifying operations. Additionally, shecreated Coffee Meetings, an online platform for entrepreneurs to sharesupport.
Ntobeko is a proficient website designer and virtual assistant with three years of administrative support experience. His skills encompass website design, invoicing, sales support, customer service, and Google Profile profile setup.
In 2024, he completed a Web Development Bootcamp with Udemy and is pursuing a Higher Certificate in Accounting Science at UNISA. Ntobeko aims to create professional, user-friendly websites that embody small businesse's brand identities while offering dependable virtual assistance.
Development (ECD) and more than two years as an Office Administrator.
She holds an N6 in Educare and understands both the challenges of running
an ECD and the complexities of nonprofit administration.
Her role focuses on supporting NPOs and ECD centres with compliance,
record-keeping, and operational efficiency, ensuring they stay organized
and professional.